Shipping policy
Shipping Policy
Thank you for shopping at soraidaclaudiop.shop. We are committed to providing a fast, reliable, and transparent shipping experience for all of our customers.
Production & Processing Time
All products are made-to-order to ensure quality and uniqueness. Orders are typically processed within 1–3 business days before shipment. Orders are processed on business days only, and processing times may be slightly extended during peak seasons.
Shipping & Delivery Times
United States (Domestic): 3–5 business days
International Orders: 5–8 business days
All orders are shipped from within the United States, allowing for faster and more efficient delivery for domestic customers.
Please note that delivery times are estimates and may vary depending on shipping carriers, destination location, customs clearance, and local postal services.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking details, allowing you to track your package throughout the delivery process.
Shipping Address Accuracy
Please ensure that your shipping address is correct and complete at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, or additional fees depending on your country’s regulations. These charges are the responsibility of the customer.
Delivery Delays
While we work with trusted shipping partners, delays may occasionally occur due to weather conditions, customs inspections, or other unforeseen circumstances beyond our control.
Lost or Missing Packages
If your order has not arrived within the expected timeframe or appears to be lost in transit, please contact us. We will assist you in working with the carrier to resolve the issue.
Contact Us
If you have any questions regarding your order or shipping, please contact us through the contact page on our website. Our support team will be happy to assist you.